Privacy Policy

1. Introduction

B2ALABS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Gateway platform and services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, company)
• Payment information (processed by third-party providers)
• API keys and credentials (encrypted at rest)
• Support communications

2.2 Automatically Collected Information

• API usage metrics and logs
• Performance and error data
• IP addresses and device information
• Cookies and similar technologies

3. How We Use Your Information

• Provide and maintain our services
• Process transactions and send notifications
• Improve and optimize our platform
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures including:

• Encryption at rest and in transit (TLS 1.3)
• Regular security audits and penetration testing
• Access controls and authentication
• SOC 2 Type II compliance (in progress)

5. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. API logs are retained for 90 days, usage analytics for 2 years.

6. Your Rights

• Access your personal data
• Correct inaccurate data
• Request deletion (subject to legal requirements)
• Export your data
• Opt-out of marketing communications

7. International Data Transfers

We may transfer data internationally. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) for GDPR compliance.

8. Contact Us

For privacy-related questions or requests, contact us at:

Email: privacy@b2alabs.com
Address: B2ALABS, Inc., Privacy Team