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Our Team
Whether you need technical support, want to discuss Enterprise plans, or explore partnerships, we're available 24/7 to help you succeed.
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Email Support
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Enterprise customers only
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Support Tiers
Different support levels for different needs - from community support to 24/7 enterprise SLAs
Community
Free
- Community forum access
- Documentation & guides
- Public GitHub issues
- Best-effort response
Professional
Pro & Team
- Email support
- Priority forum access
- Video call support
- 4-hour response SLA
Enterprise
Enterprise
- 24/7 phone & email support
- Dedicated Slack channel
- Solutions architect access
- 1-hour response SLA
Quick Links
Common questions and helpful resources
How do I get started?
Sign up for a free account and follow our 5-minute quickstart guide.
Learn MoreWhat are your pricing plans?
We offer Free, Pro ($49/mo), and Enterprise (custom) plans.
Learn MoreDo you offer a free trial?
Yes! Free tier includes 100K API calls/month, no credit card required.
Learn MoreHow can I report a security issue?
Email security@b2alabs.com with details. We respond within 24 hours.
Learn MoreAre you hiring?
Yes! Check out our open positions in engineering, product, and design.
Learn MoreJoin Our Community
Connect with us on social media, join our community forum, or contribute to open source
For urgent issues outside business hours, Enterprise customers can use the 24/7 emergency hotline